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Khamis, 28 Jun 2012

i lost it to a Muslim doctor

Last month I went to a dentist in Hospital Sg Buloh as I needed a procedure to remove my wisdom tooth. It was impacted and it hurts. And yesterday, was the day of the procedure. Two months back, my friend also had the same procedure, so more or less I was aware of the effect and how it will be done.

Wisdom tooth extraction is quite common procedure and it is recommended when it become painful. Because it was painful to me few months back, I have to brace myself for the i-aware-procedure-must-be-done soonest.

Of course I was nervous. But tried to calm myself and kept reminding that this removal is for good. The appointment was supposed to be on 1030am but I arrived few minute past 9.00am to get my registration done and ready for the procedure.

There were not many patients registered at that time, so I was called in about 10 minutes. After paying RM5.00, I went into the Klinik Pakar Maxillo Fasial. At 10.00am, the specialist in and yeah I was relying on her for the procedure.

Alhamdulilah, as a Muslim doctor she started the procedure with Bismillah and completed in less than half and hour. I felt the pressure but not the pain. Owh .. yes just a little bit of pain. She had to drill some of the bone for removal.

While doing the procedure, she also had discussion with junior doctors. She can do multiple jobs at hand (voices in my head). Of course she is the specialist. That's the beauty of getting a treatment from specialist. You just have to believe in them and they will do the best for you. This procedure cost me RM50.00 together with medicine.

Once a while, its worth to get treatment at Government Hospital, only that you just have to wait. Overall, the staff are very helpful. From registration counter, to the clinic and to the pharmacy. I believe patients should have positive attitude and be patient to get helps from the hospital staff. Afterall we are all human and give a smile, then the process could be better. Thumbs up for the good treatment.

Now, I am recuperating at home. Cannot talk as usual. Cannot eat as usual. Just have to eat cause I need to take the antibiotics and pain-killer. My cheek a bit swollen and there's still bleeding inside. My diet would include porridge, mashed potato, mushroom soup (blended), milo for breakfast and I am thinking of few other menus that I will 'indulge' in one to two weeks at least. And it all can only be eaten cold.

3-days leave means I have all this days to myself (but not so, since I got few smses from boss and clients). Just need to do a little bit of thinking. Alhamdulilah, just a small part of our body that belongs to Allah was removed and I have so many other good and functional system to be blessed with.

Removal of cause of the pain must be done. While you will feel the pain after removal, I hope it will be in short period of time. If you have pain inside your heart, then find ways to remove the pain, eventhough you need to endure painful process along the way. Once it is over, it will be good again. Insya Allah.

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Isnin, 25 Jun 2012

Listening is a hard skill

Do you remember when you first start learning to talk? I don't.
And when you can talk, you gradually forgetting to listen. Why? Because it is so much fun to talk and want to be heard. Is listening a hard skill or soft skill?

Hard skills are skills where the rules stay the same regardless of which company, circumstance or people you work with. In contrast, soft skills are self management skills and people skills where the rules changes depending on the company culture and people you work with. (here)

List of soft skills (what I found when I searching for some info here):

Soft Skills – Self Management Skills
  1. Self awareness – knowing what drives, angers, motivates, embarrasses, frustrates, inspires you
  2. Emotion management – being able to control unexpected emotions like anger and frustration so you can think clearly and at your optimum.
  3. Self-confidence – those who believe in themselves have access to “unlimited power” (wisdom from KungFu Panda)
  4. Stress management – Being able to stay calm and balanced in stressful, overwhelming situations
  5. Resilience – Ability to bounce back from a misstep in your job or career
  6. Skills to forgive and forget - Ability to move on without baggage from a past mistake or something in your career that wronged you
  7. Persistence and Perseverance – Ability to overcome challenging situations and obstacles and maintain the same energy
  8. Patience – ability to step back in an emergency to think clearly or the ability to pause and wait when you are in a rush or want to rush others.
Soft Skills – People Skills
  1. Communication skills - skills to listen and articulate your ideas in writing and verbally to any audience in a way where you are heard and you achieve the goals you intended with that communication. This is also known as interpersonal communication skills
  2. Presentation skills – ability to maintain attention and achieve your desired outcome from presenting to an audience
  3. Facilitating skills - ability to coordinate and solicit well represented opinions and feedback from a group with diverse perspectives to reach a common, best solution.
  4. Interviewing skills – ability to sell your skills as an interviewee or accurately assess other’s ability or extract the needed information as an interviewer
  5. Selling skills – this is not just for people in sales.  This is the ability to build buy-in to an idea, a decision, an action, a product, or a service
  6. Meeting management skills – at least 50% of meetings today in corporate america are a waste of time.  This is the skill to efficiently and effectively reach productive results from leading a meeting
  7. Influence / persuasion skills - ability to influence perspective or decision making but still have the people you influence think they made up their own mind.
  8. Team work skills - ability to work effectively with anyone with different skill sets, personalities, work styles,  or motivation level
  9. Management skillsability to motivate and create a high performing team with people of varied skills, personalities, motivations, and work styles.
  10. Leadership skills – ability to create and communicate vision and ideas that inspires others to follow with commitment and dedication.
  11. Skills in dealing with difficult personalities – Ability to work well or manage someone whom you find difficult
  12. Skills in dealing with difficult situationsAbility to stay calm and still be effective when faced with an unexpected difficult situation.
  13. Ability to think / communicate on your feet (under pressure) – ability to articulate thoughts in an organized manner even when you are not prepared for the question or situation you are in
  14. Networking skills – ability to be interesting and interested in business conversations that motivates people to want to be in your network.
  15. Interpersonal relationship skillsability to build trust, find common ground, have empathy, and ultimately build good relationships with people you like or in positions of power/influence.
  16. Negotiation skillsability to understand the other side and reach a win-win resolution that you find favorably, satisfies both sides, and maintains relationships for future dealings
  17. Mentoring / coaching skills – ability to provide constructive wisdom, guidance, and/or feedback that can help others further their career development
  18. Organizing skills – ability to organize business gatherings to facilitate learning, networking, or business transactions
  19. Self-promotion skills - ability to subtly promote your skills and work results to people of power or influence in your organization.  This will build your reputation and influence.
  20. Savvy in handling office politics - office politics is a fact of life in corporate america.  This is the ability to understand and deal with office politics so you can protect yourself from unfairness as well as further your career.

I think listening is a hard skill. It's a tough one. Sometimes you can choose what you can listen, but sometimes how HARD you try, it keeps coming back in your head. It may be some other peeps voices or even your own.

To your dismay, people keep on talking and continue talking and keep repeating the same thing unaware that others don't want to listen to it. One topic might be interesting in day 1, but in day 2 (owh ... that's good) and day 3 (ah... and again?) and so on, it'll become a boring thing. Talking or speaking is a COMMUNICATION skill.

And yeah ... they says talking to others might be a good therapy, to someone you trust. But don't talk too much.

And to whom the best that you can ask to listen? Allah Al-sami' Al-basir. (Allah yang Maha Mendengar dan Maha Melihat).

And listening is HARD, but listen with your heart then you'll be okay.

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Rabu, 20 Jun 2012

Sabar itu indah

Orang yang sabar adalah orang yang kuat. Teringat lagi jawapan Ustaz Pahrol pada seorang pemanggil tentang sabar. 'Sabarlah dalam bersabar kerana itu Allah sebutkan Sabrun Jamil'.

Kebetulan semasa menjalankan tugasan di Shah Alam, aku dan rakan sekerja dalam sebuah majlis ilmu yang sangat baik. Ustaz Dr Shihabuddin menjelaskan tentang 8 kategori sabar:

1. Sabar dalam musibah
Kalau tak sabar, mungkin kita akan mudah menyalahkan takdir, takdir itu hak Allah. Adakah kita mempersoalkan hukum Allah?

2. Sabar dalam Ibadah
Mudah ke hendak menunaikan Solat yang mengambil masa kurang 10 minit? Solat sunat rawatib? Solat tahajud? Apabila solat lima waktu dah cukup, mujahadah pula untuk solat sunat... maka kena sabar.

3. Sabar dalam meninggalkan maksiat, atau larangan
Perkara yang dilarang itu yang nampak seronok, rasanya sedap, nampaknya senang ... tapi dosa akan menjadikan doa kita tumpul.

4. Sabar dalam pergaulan
Hubungan dengan manusia memang mencabar, kadangkala terpaksa menahan hati sahaja.

5. Sabar dalam berdakwah
Setiap orang adalah pendakwah, kalau buat satu kebaikan, ajak orang lain buat kebaikan. Tapi akan bertemu juga dengan orang yang tetap tak akan berubah ke arah kebaikan. Kerana Hidayah itu milik Allah jua.

6. Sabar dalam berjuang
Satu analogi yang dikongsikan oleh Ustaz Pahrol. Air akan mendidih pada tahap 100 darjah celcius. Tetapi kalau api yang membakar itu dimatikan sebelum sampai darjah kepanasannya, maka air yang sedang panas itu tidak akan mendidih dan akan suam dan akan sejuk pula. Kerana apa? Tidak sabar.

7. Sabar dalam nikmat
Kadang nikmat juga boleh membuat kita tidak sabar. Ustaz Dr Shihabuddin memberi contoh, dapat gaji setiap bulan, tidak sampai akhir bulan sudah habis. Kerana tidak sabar membelanjakan nikmat pendapatan itu.

8. Sabar dalam bekerja
Bekerja itu boleh jadi ibadah bila cukup syaratnya. Itu pun kena bersabar juga.

Sabar vs Marah. Sebenarnya orang yang sabar itu lebih kuat daripada orang yang marah kerana orang yang sabar itu menahan dirinya daripada marah. Subhanallah ... Ya Allah, jadikanlah aku dan kaum keluargaku dan sahabat-sahabatku dalam golongan orang yang sabar.

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